In an Ping-Pong interview for IT Portal, our CEO Francisco Bernabeu, spoke about managed services.
With 35 years in the technology market, Francisco Bernabeu leads NalbaTech, a company that was born 5 years ago to offer technological solutions with high added value. The company’s focus is on offering managed services, which, in the executive’s evaluation, facilitates the implementation, execution, support and updating of versions, freeing the teams of the user companies for their final activities.
“All technologies, as long as they are in creative business models, such as managed services, are much more likely to succeed,” he says. “Today, companies have lean teams and little capacity to manage a multitude of services and technologies. Our idea is to be the support point for organizations to overcome this challenge ”.
The company recently acquired the bugScout platform, created by the Spanish company Buguroo Offensive Security, of which it has been a partner for more than 4 years to offer, implement and support the security risk detection solution throughout the life cycle of software applications. With this deal, the company strengthened its offer of managed services, a portfolio that includes other products: Innoware (which allows execution and integration of processes in SAP), Zadara Storage (data storage) and Tibero (database manager) . All solutions provided as a service and managed.
The company’s expectation is to earn R $ 20 million in the next 3 years. To this end, it is investing EUR 1.5 million in improving services and training technical and sales teams.
IT Portal – You touched on a key issue for our Ping Pong: staff training. What is your assessment of Brazil in this area?
Francisco Bernabeu – Companies are looking for ready professionals. This does not actually work. Regardless of the training of professionals, you need to adapt and train according to the company’s profile. There are no ready professionals, regardless of the person’s country of origin or the country where he graduated.
IT Portal – How does NalbaTech promote the training of its teams?
Francisco Bernabeu – Our employees constantly perform their tasks internally, for example, before installing a bugscout appliance, our technicians are guided to test at home, that is, here at Nalbatech. This causes errors to be minimized at the end customer. Another important point is to bring software engineers from the manufacturer itself to Brazil, to work together with our employees and thus absorb their knowledge.
IT Portal – The IT market demands a lot from people. How is Francisco Bernabeu out of the workplace?
Francisco Bernabeu – I’m in love with Harley Davidson. I bought my first motorcycle at the age of 50 and it was simply a lifestyle and not the acquisition of a product. I realized a dream that was to buy a Harley to travel and live with great friends. I am currently part of the H.O.G. from Harley Davidson.
IT Portal – If you could change the world, what would you change?
Francisco Bernabeu – A world made by friendships and without interests. Free from violence.
IT Portal – mounted on a Harley Davidson, I imagine.
Francisco Bernabeu – definitely yes