TIM is a Brazilian telephone company subsidiary of Telecom Itália and operates on the GSM, EDGE, WCDMA, HSDPA, 3G and 4G networks. TIM is the 3rd largest operator in Brazil in the telecommunications service.

The challenge

The biggest challenge here was to provide a management solution capable of automating and standardizing the entire process for both professionals and third party data collection companies in a safe and efficient way.

The solution

A preventive management and maintenance solution, capable of automating and standardizing the data collection process, with redundancy-free storage of information, allowing fast handling with report generation.